Privacy policy
What information we collect and how we use it: We collect information from you when you register on the website, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in any other website feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other information. However you may visit our site anonymously. We use this information in the following ways:
1. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
2. To allow us to better respond to your customer service requests.
3. To quickly process your transactions.
4. To administer a contest, promotion, survey or other site feature.
We also collect information about gift recipients so we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Cookies: Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity which enables us to provide you with improved services. We use cookies to help us compile aggregate data about website traffic and site interaction so that we can offer better experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Newsletter: If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails concerning special promotions, product announcements, significant news in the amateur radio world and corporate updates. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
You can change your newsletter preferences or unsubscribe in the "My Account" section of the website. Please note that due to email production schedules you may receive any emails already in production.
Information Security: We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Your information and third parties: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Amateur Radio Supplies. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We will seek to protect the integrity of our website and welcome any feedback about these linked sites (including if a specific link does not work).
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
This policy was last modified on January 6, 2025.